Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Orders over $100 will be shipped (insured) free of charge. Note that orders under $100 have an automatic sliding scale of shipping charges that will automatically be calculated at check out.
Which payment methods are accepted in the Online Shop?
We use the Pay Pal secure system for most online purchases. Note: PayPal accepts most major credit cards. We also accept personal or business checks and will ship when checks clear our banks. We also accept U.S. money orders.
How long will delivery take?
That depends on the level of service. Normal shipping is standard ground. UPS, FEDEX or USPS. Faster delivery will require additional shipping charges. It's up to you.
How secure is shopping in the Online Shop? Is my data protected?
PayPal provides a high level of security - for PayPal accounts as well as accepted major credit cards for non-PayPal purchases. Your data is encrypted through PayPal and will never be sold or shared for any reason.
What exactly happens after ordering?
When PayPal sends your order information, the very first thing is, I say, "THANK YOU LORD!" If the sale is a 'high ticket' artwork, then multiple 'thank yous' happen. Next, the best method of packing your artwork is formulated: sturdy envelope, heavyweight mailing tube, corrugated carton or heavy duty crate. Care is taken to ensure packing integrity and safety of your artwork. Next, best shipping company is contacted for pick up (except USPS). Once your artwork is shipped you will be notified via your PayPal order - which has all pertinent info included. If an "expected" delivery date is provided via the shipper, that day and date will be included with your 'Notification of Shipment.' NOTE: Daniel Publishing or the Daniel Family Trust retains all copyrights to any Tom Daniel drawing or painting in any medium.
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